Rodes Web Design & Development

Web Design, Hosting, SEO and Statistical Analysis

Go see Dr. Sam, the PC Medic

PC Medic LogoRecently my Dell XPS 9000/435t got a cold…some new form of trojan horse that took control of my operating system and disabled nearly all of the tools I would use to erase the little pest.

Thank the Cyber Gods that Dr. Sam at the local PC MEDIC in Parma Heights, OH  was there to assist me. in less than 24-hours he had restored nearly all of the data, re-installed the operating system and upgraded me to a more robust anti-virus program…all for a price 1/2 what the Geek-Team would ask.

PC Medic offers a complete full-service repair facility, and impressive line of aftermarket components and the ability to custom build the perfect PC for any application.

Thank you, Sam. You make going to see the Doctor alot less painful than I remember!

GoDaddy Customer Service: Lacking or Absent.

The other day an erroneous charge appeared on one of my credit cards for a paltry $22.45 from GoDaddy.com

I use GoDaddy routinely, however this transaction did not appear under the same account number of a dozen other domains I have purchased. When I contacted them via email I was told that I needed to log-in to my account and remove the items I was charged for in order to process the refund. Therein lies the problem. If I didn’t make the purchase, I wouldn’t have access to the account number they assigned to whatever domains I supposedly purchased (and their email response did not specify what was purchased).

So after 5 email back-and-forths with “Joel” on Online-Support I finally just decided to call my bank in the morning and have them reverse the charges and let GoDaddy sort it out on there end.

I find it hard to believe that in this day and age, with all of our technology that there are apparently zero safeguards used by GoDaddy to prevent unauthorized transactions, but a virtual Great Wall of China that you must navigate to process a refund.

GoDaddy just lost a customer, and I will be moving all of my clients that have hosting with them to others hosts by the end of the month!

Windows 7 – Tips & Tricks

Windows 7 - Tips & TricksAre you new to Windows 7 or planning an upgrade? Download this paper and learn 7 Tips and Tricks to make the transition seamless and make the most out of your new operating system. Learn things like shuffling through program windows, managing your windows, project display, multi-monitor window management, aero peeking your desktop, how to live clutter-free and how to utilize the help desk feature.

Get the Windows 7 Tips and Tricks guide here »

Guide provided by PC World™

Social Networking Safety

Social Network Logo'sSocial networking Web sites like MySpace, Facebook, Twitter, and Windows Live Spaces are services people can use to connect with others to share information like photos, videos, and personal messages.

As the popularity of these social sites grows, so do the risks of using them. Hackers, spammers, virus writers, identity thieves, and other criminals follow the traffic.

Read these tips to help protect yourself when you use social networks: [Read the rest of this entry...]

10 Tips for improving your wireless signal

If Windows ever notifies you about a weak signal, it probably means your connection isn’t as fast or as reliable as it could be. Worse, you might lose your connection entirely in some parts of your home. If you’re looking to improve the signal for your wireless network, try some of these tips for extending your wireless range and improving your wireless network performance.

10 tips for improving your wireless network

1. Position your wireless router (or wireless access point) in a central location

When possible, place your wireless router in a central location in your home. If your wireless router is against an outside wall of your home, the signal will be weak on the other side of your home. Don’t worry if you can’t move your wireless router, because there are many other ways to improve your connection.

Bad router and good router comparison [Read the rest of this entry...]

Communications Etiquette 101

We all have our pet-peaves. Some of us have laundry lists of them. My list of personal pet-peaves is rather short, and asCommunications Etiquette 101 far as my business pet-peaves, there is only one: Communications Etiquette.

What I am going to propose below might startle some of you largely due to the fact that most of us don’t follow the simple rule I am about to share with you…and it is so very simple!

Respond in kind. Thats it! (but allow me to ellaborate):

I have broken this down into 2 sections, Type, and Content. [Read the rest of this entry...]

What is a Computer Virus?

Computer VirusComputer viruses are small software programs that are designed to spread from one computer to another and to interfere with computer operation.

A virus might corrupt or delete data on your computer, use your e-mail program to spread itself to other computers, or even erase everything on your hard disk.

Computer viruses are often spread by attachments in e-mail messages or instant messaging messages. That is why it is essential that you never open e-mail attachments unless you know who it’s from and you are expecting it.

Viruses can be disguised as attachments of funny images, greeting cards, or audio and video files. [Read the rest of this entry...]