Rodes Web Design & Development

When Vista was released the chorus of complaints and criticisms quickly grew from a low hum to a near deafening roar. A little more than 4 months since Apple released Leopard and that low hum of discontent has already been amplified to the sound of fingernails being dragged on a chalkboard. So far I have only spoken to one colleague that hasn’t vocally expressed discomfort with the new Mac OS.

Within weeks of Microsoft unleashing Vista on the buying public the issues facing those making the switch from XP to Vista were clear and you could sum them up in a few bullet points:

• UAC too intrusive
• Too many bugs
• System slow-downs
• Too many compatibility casualties
• Glitchy interface
• Baked-in vulnerabilities
• Install buggy and prone to crashing
• Systems that were rock-solid under the XP now falling over regularly

Now that Leopard has been in the hands of users for a little under ten days and you can draw up a similar list for Apple’s latest OS:

• Too many bugs
• System slow-downs
• Too many compatibility casualties
• Glitchy interface
• Baked-in vulnerabilities
• Install buggy and prone to crashing
• Systems that were rock-solid under the Tiger now falling over regularly

Dave Winer does a good job of summarizing the problems affecting Leopard:

I’ve given Leopard a chance, but it’s pretty clear, this is not a good operating system release.

I’ve been out of the Mac loop for most of the last decade, just got back in a bit over 2 years ago. I don’t know if early OS releases are generally as crappy as this one, but I wasn’t prepared for where we’re at now. If I had known, I would have waited, instead of upgrading most of my Macs to the new system.

In fact, Winer also goes on to compare Windows to Mac OS X:

Talking with a friend a few days ago, he asked what I thought of Leopard. He had installed the new version, like me, the first day it came out. “I’m not liking it,” I said. He said something that was simple, profound and revealing: “It’s like Windows.” It is. It’s that unpleasant to use. It disappears for long periods of time. Systems that didn’t used to crash now crash regularly. On one system three hard disks were rendered unusable, and I lost a couple of full days restoring them (luckily I had good backups). The user interface is quirky. The new networking interface is a big step backward. The firewall moved and lost features! That’s simply never done, you don’t charge customers to remove features, esp security features. I think Apple doesn’t understand how many people depend seriously on their Macs.

I’m guessing that the root cause for these problems echoes Vista too - a rush to get the OS out of the door. It makes me sad to say it but we as consumers are now having to put up with buying far too many flawed products because companies are rushing to get products out to market and leaving us (the poor saps stuck with the defective product) to road test it properly, I’ll bet that the road to fixes for these problems will be as long and rocky as the one for Vista. Something else that the two operating systems will have in common.

Leopard’s not generating good press for Apple at the moment (actually, when you stop and think about it for a moment, not much is generating good press for Apple lately) and it might help if affected users were given a timetable of when to expect robust fixes to come down the tubes.

The strange thing is that the few clients I have upgraded are quite happy with there Macs with Leopard. I’m guessing that this is because they are still near the bottom of the Mac OS X learning curve and not pushing the OS too hard.

Thoughts?

Some information and quotes obtained via CNet.